Unified communications refers to a system of communication where all communication signals are conveyed over a single network platform. The signals which consists of voice, video, messaging as well as internet communication are conveyed over the same line. When such a system is outsourced to a third party to manage and maintain, it becomes a hosted unified communications system. This current wave of hyper-connectivity that is being witnessed now has not been in existence in the past. This, therefore, is why businesses need a unified communications system if they hope to succeed in the marketplace. There are numerous benefits to be realized form hosting your unified communications with a third party. Some of these advantages are outlined below.
You are saved from having to spend an arm and a leg on capital investment. Making use of a hosted unified communications service provider means that you won’t have to incur the initial cost of purchasing and setting up the components of the system. These expenses are covered by the service provider in their entirety. All you have to cater for I terms of finances is the service charge expected by the service provider and also the appliances you will need to connect to the system from your end. These expenses are just a drop in the ocean when likened to what is needed to install the whole system and keep it running round the clock.
Such a system can easily be scaled either upwards or downwards. It is almost impossible to predict what kind of technology will be existing in the next five years due to the speed with which technological advances are being made. In the face of this uncertainty, you need a system like the unified communications which can easily be adjusted to fit the prevailing conditions. Such a system will allow you to expand or decrease it depending on the prevailing circumstances, thereby granting you peace of mind that your needs are catered for.
It offers ability to recovery continuity in case of natural disasters. We all know what disasters at the workplace can do to the business in terms of loss of data and other useful information. The ability to adapt is what will enable your company to arise from the ashes of such a disaster. The process of recovery is normally aided by a unified communications system which is capable of keeping your data intact with a secure server.
It’s possible to have additional features when using a unified communications system. The quality of voice calls, for instance, will be greatly enhanced if you use unified communications. The system is normally integrated in such a way that you can even be away from the office and still transact business on behalf of the firm. It will thus be possible to have a number of employees working concurrently on the same project even if they are worlds apart from each other.